IT covered, every day and for the big moves

For companies that have outgrown "the person who is good with computers" but are not ready to hire a full IT team. I take over day-to-day support, device management, accounts, and security, and keep everything documented so nothing depends on one person’s memory.

• Help desk for your team by email, chat, and phone
• New hire setup and offboarding, same day
• Laptop and phone management with remote patching
• Microsoft 365 or Google Workspace administration
• Security baseline: MFA, endpoint protection, backups
• SaaS app and license management
• Vendor management for internet, phones, and software
• Monthly report and quarterly planning review

For companies with an internal IT person or two who need someone to set direction. I build the roadmap, review contracts and renewals, prepare for security questionnaires and audits, and mentor the team doing the daily work.

• IT roadmap and annual budget
• Software and vendor selection, contract and renewal review
• Security program and audit readiness
• Customer security questionnaire responses
• IT policies: acceptable use, access, onboarding
• Coaching and support for in-house IT staff

Deals close on a date. IT has to be ready on that date and then finish the job over the following quarter. I run discovery, build the cutover plan, write the employee comms, and execute the migrations so the acquired team keeps working the whole time.

• Pre-close IT due diligence and risk review
• Day-one access: email, chat, and core apps
• Google Workspace and Microsoft 365 tenant consolidation
• Slack and collaboration workspace mergers
• Domain renames and email cutovers
• Integration playbook: every asset and credential handed over within 30 days of close

1. T-30 Discovery Inventory the acquired company’s systems and contracts. Flag what must change before close.
2. Day 1 Day-one access New hires can sign in, find their team in chat, and reach the tools they need.
3. Day 30 Identity and devices Accounts move to your identity provider. Laptops enroll in your management platform.
4. Day 90 Consolidation Old tenants and contracts shut down. Runbooks hand off to your team.

Most companies have more SaaS apps than they think, and more accounts in them than they have employees. I consolidate sign-in on one identity provider, turn on automated provisioning where the app supports it, and find the accounts that should not exist.

• Entra ID, Okta, or Google SSO (SAML and OIDC)
• SCIM provisioning and deprovisioning
• Identity provider migrations
• SaaS user audits against your directory

I set up zero-touch enrollment, move fleets between platforms when needed, and reconcile your asset records with what is actually deployed.

• macOS and Windows management with Kandji, Jamf, or Intune
• Mobile device management for company and personal phones
• Migrations between MDM platforms
• Asset inventory and hardware retrieval processes

Security tools are easy to buy and hard to roll out. I run vendor evaluations and proofs of concept, negotiate through resellers, and deploy in phases so protection goes up without breaking anyone’s workday.

• Secure web gateway and DNS filtering (Zscaler, Cloudflare One)
• Endpoint detection and response (CrowdStrike)
• Mobile device management for company and personal phones
• Vendor evaluation, proof of concept, and reseller negotiation

I coordinate with landlords, cabling vendors, and internet providers so the office works on move-in day, and handle equipment recovery and disposal when a location closes.

• Network and Wi-Fi design and installation management
• Conference room video setup
• Door access and badge systems
• Office closures and certified equipment disposal

A lot of IT work ends up as scripts on someone’s laptop. I move that work into managed cloud services with proper networking, secrets, and logging, so it keeps running when people change roles.

• Google Cloud architecture and project setup
• Serverless integrations between HR, identity, and IT systems
• Static outbound IPs for vendor allowlisting
• Email and workspace domain migrations